{"id":6596,"date":"2021-06-25T15:16:09","date_gmt":"2021-06-25T15:16:09","guid":{"rendered":"https:\/\/aquilo.io\/dorucenie-vratenie-tovaru-a-zaruka\/"},"modified":"2025-07-02T12:29:32","modified_gmt":"2025-07-02T12:29:32","slug":"dorucenie-vratenie-tovaru-a-zaruka","status":"publish","type":"page","link":"https:\/\/aquilo.io\/sk\/dorucenie-vratenie-tovaru-a-zaruka\/","title":{"rendered":"Doru\u010denie, vr\u00e1tenie tovaru a z\u00e1ruka"},"content":{"rendered":"

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Doru\u010denie, vr\u00e1tenie tovaru a z\u00e1ruka<\/h1>\n

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Doru\u010denie<\/h1>\n

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Ak va\u0161a objedn\u00e1vka presiahne sumu 1500 EUR, produkty v\u00e1m doru\u010d\u00edme zadarmo<\/b> na \u00fazem\u00ed Po\u013eska.
Doru\u010denie realizujeme \u0161tandardne na \u00fazem\u00ed Po\u013eska a v\u00e4\u010d\u0161iny eur\u00f3pskych kraj\u00edn. Mo\u017enosti doru\u010denia a n\u00e1klady si m\u00f4\u017eete overi\u0165 po\u010das zad\u00e1vania objedn\u00e1vky. Pros\u00edm, kontaktujte n\u00e1s, ak si \u017eel\u00e1te doru\u010di\u0165 svoj produkt mimo \u00fazemia Eur\u00f3py.
V z\u00e1vislosti od krajiny m\u00e1te na v\u00fdber r\u00f4zne mo\u017enosti doru\u010denia: kuri\u00e9r, bal\u00edkobox (len v Po\u013esku), osobn\u00fd odber (len v Po\u013esku).
V z\u00e1vislosti od krajiny spracov\u00e1vame objedn\u00e1vky na dobierku (Po\u013esko) alebo s platbou vopred. Pri platbe vopred m\u00f4\u017eete zaplati\u0165 bankov\u00fdm prevodom alebo vyu\u017ei\u0165 r\u00fdchlu platbu cez Stripe (online prevod).<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.4″ _module_preset=“default“ custom_padding=“35px||50px||false|“ global_colors_info=“{}“][et_pb_row _builder_version=“3.25″ custom_padding=“0px||10px|||“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text admin_label=“Default Header“ module_class=“default-header“ _builder_version=“4.9.11″ module_alignment=“right“ global_colors_info=“{}“]<\/p>\n

Vr\u00e1tenie tovaru<\/h1>\n

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Je v\u00e1\u0161 z\u00e1sobn\u00edk umiestnen\u00fd pr\u00edli\u0161 \u010faleko od domu a vysiela\u010d str\u00e1ca sign\u00e1l s prij\u00edma\u010dom? V takom pr\u00edpade plat\u00ed z\u00e1ruka vr\u00e1tenia pe\u0148az\u00ed<\/b>. Rovnako aj vtedy, ak produkt nebude vyhovova\u0165 va\u0161im o\u010dak\u00e1vaniam. Na vr\u00e1tenie m\u00e1te 14 dn\u00ed.<\/span><\/p>\n

<\/p>\n

Pri vr\u00e1ten\u00ed nezabudnite vyplni\u0165 formul\u00e1r odst\u00fapenia od zmluvy<\/b>. M\u00f4\u017eete si ho stiahnu\u0165 [tu]. Vyplnen\u00fd formul\u00e1r n\u00e1m po\u0161lite elektronicky na adresu: contact@aquilo.io<\/b> alebo ho prilo\u017ete k z\u00e1sielke s vracan\u00fdm produktom.<\/span><\/p>\n

<\/p>\n

Produkt na vr\u00e1tenie po\u0161lite na vlastn\u00e9 n\u00e1klady<\/b> do bal\u00edkoboxu ZRV01M v Zaborowe (Po\u013esko)<\/b> alebo na ni\u017e\u0161ie uveden\u00fa adresu. Dbajte na to, aby bola z\u00e1sielka spr\u00e1vne zabezpe\u010den\u00e1:<\/span><\/p>\n

<\/p>\n

Aquilo Polska Sp. z o.o.
<\/b> ul. Graniczna 20
05-083 Wygl\u0119dy
Po\u013esko<\/span><\/p>\n

<\/p>\n

Produkt m\u00f4\u017eete vr\u00e1ti\u0165 aj osobne<\/b>: ul. Graniczna 20, 05-083 Wygl\u0119dy, Po\u013esko.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.4″ _module_preset=“default“ custom_padding=“35px||50px||false|“ global_colors_info=“{}“][et_pb_row _builder_version=“4.9.11″ custom_padding=“0px||10px|||“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text admin_label=“Default Header“ module_class=“default-header“ _builder_version=“4.9.11″ module_alignment=“right“ global_colors_info=“{}“]<\/p>\n

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Z\u00e1ruka<\/h1>\n

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    \n
  1. \n

    Z\u00e1ruka (Aquilo Polska sp. z o.o.) poskytuje Kupuj\u00facemu z\u00e1ruku na v\u0161etky Produkty, ktor\u00e9 pred\u00e1va (senzory Aquilo), a zaru\u010duje ich spr\u00e1vnu funkciu za predpokladu, \u017ee sa pou\u017e\u00edvaj\u00fa v s\u00falade s ich ur\u010den\u00edm a podmienkami pou\u017e\u00edvania.
    Z\u00e1ruka trv\u00e1 <\/span><\/span>24 mesiacov<\/b><\/span><\/span> odo d\u0148a odovzdania zariadenia Kupuj\u00facemu a vz\u0165ahuje sa na zariadenia zak\u00fapen\u00e9 a pou\u017e\u00edvan\u00e9 na \u00fazem\u00ed Eur\u00f3pskej \u00fanie.<\/span><\/span><\/span><\/p>\n<\/li>\n

  2. \n

    Z\u00e1ruka zaru\u010duje, \u017ee poruchy vzniknut\u00e9 po\u010das z\u00e1ru\u010dnej doby bud\u00fa odstr\u00e1nen\u00e9, alebo ak oprava nebude mo\u017en\u00e1, Produkt bude vymenen\u00fd za bezchybn\u00fd.<\/span><\/span><\/span><\/p>\n<\/li>\n

  3. \n

    Priame z\u00e1ru\u010dn\u00e9 n\u00e1roky vo\u010di Z\u00e1rucovi m\u00f4\u017ee uplatni\u0165 len Kupuj\u00faci, ktor\u00fd Produkt k\u00fapil priamo od Z\u00e1rucu. V ostatn\u00fdch pr\u00edpadoch je potrebn\u00e9 uplatni\u0165 z\u00e1ruku v mieste n\u00e1kupu.<\/span><\/span><\/span><\/p>\n<\/li>\n

  4. \n

    Z titulu z\u00e1ruky nevznik\u00e1 Kupuj\u00facemu ani tret\u00edm osob\u00e1m n\u00e1rok vo\u010di Z\u00e1rucovi na n\u00e1hradu \u0161kody sp\u00f4sobenej poruchou Produktu. Jedin\u00fdm z\u00e1v\u00e4zkom Z\u00e1rucu pod\u013ea tejto z\u00e1ruky je oprava alebo v\u00fdmena Produktu za bezchybn\u00fd, v s\u00falade s podmienkami tejto z\u00e1ruky.<\/span><\/span><\/span><\/p>\n<\/li>\n

  5. \n

    Z\u00e1ruca zodpoved\u00e1 Kupuj\u00facemu v\u00fdhradne za fyzick\u00e9 vady, ktor\u00e9 vznikli z d\u00f4vodov spo\u010d\u00edvaj\u00facich v predanom Produkte. Z\u00e1ruka sa nevz\u0165ahuje na vady vzniknut\u00e9 z in\u00fdch d\u00f4vodov, najm\u00e4:<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

    <\/p>\n

      \n
    • \n

      po\u0161kodenia, ktor\u00e9 nevznikli vadou v\u00fdrobku, najm\u00e4 mechanick\u00e9 po\u0161kodenia alebo po\u0161kodenia sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017e\u00edvan\u00edm produktu v rozpore s jeho ur\u010den\u00edm, n\u00e1vodom na pou\u017eitie alebo bezpe\u010dnostn\u00fdmi predpismi,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia sp\u00f4soben\u00e9 mont\u00e1\u017eou v rozpore s n\u00e1vodom prilo\u017een\u00fdm k Produktu,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia sp\u00f4soben\u00e9 chybou pou\u017e\u00edvate\u013ea (napr. po\u0161koden\u00fd kryt, prerezan\u00fd alebo vytrhnut\u00fd nap\u00e1jac\u00ed k\u00e1bel at\u010f.), vr\u00e1tane ch\u00fdbaj\u00facej alebo nespr\u00e1vnej \u00fadr\u017eby zariadenia alebo zanedbania,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia sp\u00f4soben\u00e9 nevhodn\u00fdm pou\u017e\u00edvan\u00edm, vr\u00e1tane dlhodob\u00e9ho vystavenia senzora kvapalin\u00e1m,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia sp\u00f4soben\u00e9 predt\u00fdm vzniknutou, ale Kupuj\u00facim neohl\u00e1senou a neodstr\u00e1nenou poruchou,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia Produktov, ktor\u00e9 boli akoko\u013evek upraven\u00e9 alebo opravovan\u00e9 Kupuj\u00facim alebo tre\u0165ou osobou,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia sp\u00f4soben\u00e9 vy\u0161\u0161ou mocou, napr. \u00faderom blesku, povod\u0148ou, kor\u00f3ziou, prep\u00e4t\u00edm v elektrickej sieti at\u010f.,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      po\u0161kodenia spotrebn\u00e9ho pr\u00edslu\u0161enstva alebo doplnkov dodan\u00fdch so zariaden\u00edm, napr. elektrick\u00fdch spotrebn\u00fdch materi\u00e1lov ako bat\u00e9rie, ako aj in\u00fdch s\u00fa\u010dast\u00ed, ktor\u00e9 sa prirodzene opotreb\u00favaj\u00fa pri be\u017enom pou\u017e\u00edvan\u00ed,
      <\/span><\/span><\/span><\/p>\n<\/li>\n

    • \n

      pri ultrazvukov\u00fdch senzoroch po\u0161kodenia sp\u00f4soben\u00e9 kondenz\u00e1ciou vlhkosti alebo usaden\u00edm ne\u010dist\u00f4t na senzoroch. Kupuj\u00faci je zodpovedn\u00fd za spr\u00e1vnu \u00fadr\u017ebu zariadenia, vr\u00e1tane odstra\u0148ovania pr\u00edpadn\u00fdch ne\u010dist\u00f4t alebo vlhkosti z povrchu senzorov, ktor\u00e9 m\u00f4\u017eu ovplyvni\u0165 meranie.
      <\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n

      <\/p>\n

        \n
      1. \n

        Z\u00e1kladom na uplatnenie reklam\u00e1cie je <\/span><\/span>doklad o k\u00fape<\/b><\/span><\/span> zariadenia (najm\u00e4 pokladni\u010dn\u00fd blok, \u00fa\u010dtenka, fakt\u00fara) a <\/span><\/span>osobn\u00e9 doru\u010denie<\/b><\/span><\/span> alebo odoslanie reklamovan\u00e9ho produktu do <\/span><\/span>bal\u00edkoboxu ZRV01M v Zaborowe (Po\u013esko)<\/b><\/span><\/span> alebo na adresu Z\u00e1rucu:<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

        <\/p>\n

        Aquilo Polska Sp. z o.o.
        <\/b><\/span><\/span> ul. Graniczna 20,
        05-083 Wygl\u0119dy
        Po\u013esko<\/span><\/span><\/span><\/p>\n

        <\/p>\n

          \n
        1. \n

          Reklamovan\u00e9 zariadenia musia by\u0165 <\/span><\/span>o\u010disten\u00e9<\/b><\/span><\/span> Kupuj\u00facim pred ich zaslan\u00edm do s\u00eddla Z\u00e1rucu. Servis m\u00f4\u017ee odmietnu\u0165 prija\u0165 na opravu zne\u010disten\u00fd v\u00fdrobok alebo ho o\u010disti\u0165 na <\/span><\/span>n\u00e1klady Kupuj\u00faceho<\/b><\/span><\/span>.<\/span><\/span><\/span><\/p>\n<\/li>\n

        2. \n

          Kupuj\u00faci je povinn\u00fd <\/span><\/span>zabali\u0165 zariadenie<\/b><\/span><\/span> tak, aby nedo\u0161lo k po\u0161kodeniu po\u010das prepravy do s\u00eddla Z\u00e1rucu. <\/span><\/span>Aquilo Polska sp. z o.o. nenesie zodpovednos\u0165<\/b><\/span><\/span> za po\u0161kodenie po\u010das dopravy.<\/span><\/span><\/span><\/p>\n<\/li>\n

        3. \n

          V pr\u00edpade uznania z\u00e1ru\u010dn\u00fdch n\u00e1rokov sa <\/span><\/span>Aquilo Polska sp. z o.o. zav\u00e4zuje opravi\u0165 zariadenie do 30 dn\u00ed<\/b><\/span><\/span> od jeho doru\u010denia a z\u00e1rove\u0148 pokryje n\u00e1klady na prepravu zariadenia prostredn\u00edctvom <\/span><\/span>Paczkomatu ZRV01M v Zaborowe<\/b><\/span><\/span>. V pr\u00edpade zamietnutia n\u00e1roku zn\u00e1\u0161a n\u00e1klady na dopravu do s\u00eddla Z\u00e1rucu a sp\u00e4\u0165 <\/span><\/span>Kupuj\u00faci<\/b><\/span><\/span>.<\/span><\/span><\/span><\/p>\n<\/li>\n

        4. \n

          Vy\u0161\u0161ie uveden\u00e9 podmienky z\u00e1ruky <\/span><\/span>vylu\u010duj\u00fa zodpovednos\u0165 Z\u00e1rucu z titulu zodpovednosti za vady veci (ru\u010dn\u00e1 z\u00e1ruka)<\/b><\/span><\/span>, s v\u00fdnimkou Kupuj\u00facich, ktor\u00ed s\u00fa <\/span><\/span>spotrebite\u013emi<\/b><\/span><\/span> v zmysle Ob\u010dianskeho z\u00e1konn\u00edka.<\/span><\/span><\/span><\/p>\n<\/li>\n

        5. \n

          Na v\u0161etky z\u00e1le\u017eitosti, ktor\u00e9 nie s\u00fa upraven\u00e9 vy\u0161\u0161ie, sa vz\u0165ahuj\u00fa ustanovenia <\/span><\/span>Ob\u010dianskeho z\u00e1konn\u00edka<\/b><\/span><\/span>.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.4″ _module_preset=“default“ use_background_color_gradient=“on“ background_color_gradient_start=“#6b96c7″ background_color_gradient_end=“#0951a3″ custom_padding=“40px||30px||false|false“ border_width_bottom=“1px“ border_color_bottom=“rgba(137,173,205,0.14)“ global_module=“3309″ saved_tabs=“all“ global_colors_info=“{}“][et_pb_row column_structure=“1_4,1_4,1_4,1_4″ use_custom_gutter=“on“ gutter_width=“1″ _builder_version=“4.9.7″ _module_preset=“default“ width=“90%“ custom_margin=“0px||0px||true|false“ custom_padding=“0px||0px||true|false“ global_colors_info=“{}“][et_pb_column type=“1_4″ _builder_version=“4.9.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_image src=“https:\/\/aquilo.io\/wp-content\/uploads\/2021\/06\/aquilo-biale12.png“ title_text=“Akvilo biale12″ _builder_version=“4.9.9″ _module_preset=“default“ width=“27%“ global_colors_info=“{}“][\/et_pb_image][et_pb_text admin_label=“Newsletter Header“ module_class=“newsletter-header“ _builder_version=“4.9.4″ text_text_color=“#FFFFFF“ text_font_size=“13px“ link_text_color=“#FFFFFF“ header_text_color=“#FFFFFF“ header_font_size=“22px“ header_letter_spacing=“2px“ module_alignment=“center“ custom_padding=“10px||||false|false“ global_colors_info=“{}“]<\/p>\n

          Sme po\u013esk\u00e1 spolo\u010dnos\u0165 \u0161pecializuj\u00faca sa na elektroniku pre dom\u00e1cnos\u0165 a z\u00e1hradu. V spolo\u010dnosti Aquilo vytv\u00e1rame inovat\u00edvne rie\u0161enia, ktor\u00e9 v\u00e1m u\u013eah\u010dia ka\u017edodenn\u00fd \u017eivot. Na\u0161e v\u00fdrobky s\u00fa vyroben\u00e9 tak, aby zabezpe\u010dili va\u0161u bezpe\u010dnos\u0165 a pohodlie. Aquilo – pre v\u00e1\u0161 domov. <\/p>\n

          [\/et_pb_text][\/et_pb_column][et_pb_column type=“1_4″ _builder_version=“4.9.7″ _module_preset=“default“ custom_padding=“|||40px|false|false“ custom_padding_tablet=“|||0px|false|false“ custom_padding_phone=““ custom_padding_last_edited=“on|phone“ global_colors_info=“{}“][et_pb_text admin_label=“Newsletter Header“ module_class=“newsletter-header“ _builder_version=“4.9.11″ header_text_color=“#FFFFFF“ header_font_size=“22px“ header_letter_spacing=“2px“ module_alignment=“center“ custom_padding_tablet=““ custom_padding_phone=“20px||||false|false“ custom_padding_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

          Inform\u00e1cie<\/h1>\n

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          Doru\u010denie, vr\u00e1tenie tovaru a z\u00e1rukaDoru\u010denieAk va\u0161a objedn\u00e1vka presiahne sumu 1500 EUR, produkty v\u00e1m doru\u010d\u00edme zadarmo na \u00fazem\u00ed Po\u013eska.Doru\u010denie realizujeme \u0161tandardne na \u00fazem\u00ed Po\u013eska a v\u00e4\u010d\u0161iny eur\u00f3pskych kraj\u00edn. Mo\u017enosti doru\u010denia a n\u00e1klady si m\u00f4\u017eete overi\u0165 po\u010das zad\u00e1vania objedn\u00e1vky. Pros\u00edm, kontaktujte n\u00e1s, ak si \u017eel\u00e1te doru\u010di\u0165 svoj produkt mimo \u00fazemia Eur\u00f3py.V z\u00e1vislosti od krajiny m\u00e1te na v\u00fdber […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-6596","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/pages\/6596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/comments?post=6596"}],"version-history":[{"count":4,"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/pages\/6596\/revisions"}],"predecessor-version":[{"id":6727,"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/pages\/6596\/revisions\/6727"}],"wp:attachment":[{"href":"https:\/\/aquilo.io\/sk\/wp-json\/wp\/v2\/media?parent=6596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}